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How to fix your faulty DAS alarm system!

Is your alarm system beeping?   Do you have a service light lit on your security system ?   Are there constant false alarms sounding intermittently during the day?   Is the service light, power light or fire light flashing?

These questions are very common for an old existing alarm system. Faulty DAS security systems can very annoying but in most cases can be fixed with a bit a troubleshooting skills and patience to identify the problematic component affected. There are a few checks that can be done at the keypad that will assist this process in combination with the reference manual to examine the diagnostic trouble condition in question.

Do you have a faulty movement detector connected to your control panel?

This fault can be be very simple to locate as the keypad will signal a zone fault to the corresponding zone number either with a flashing LED light, indicator icon flashing or a fault error showing on the screen. example “Faulty Zone 3 Hallway Sensor” To rectify this, identify the faulty sensor affected and replace for a new one. If this still does not fix the problem check the wiring loop to the zone affected as this may now have a broken wire somewhere.

How do you find out which alarm sensor zone activated to DAS alarm system?

To check the event memory history from the pad press the star button followed by the hash “#” button and the number showing now will be the zone which false triggered.

So what is a zone fault?

A zone fault is when your panel has detected an issue to a specific zone security device such as a door sensor or a movement detector

Faulty Zone 24 tamper device causing false alarms

There are a number of reasons that can cause a tamper fault or trouble code to be displayed on your code pad.
24/7 tampers are installed to your burglar alarm because they protect your equipment from being tampered with by a thief. So what’s is the problems associated with this? It may be related to your external siren strobe box outside the property which houses a tamper device which has corroded over time now creating an open circuit to the wiring. This will make the sirens to sound unexpectedly
The fault may also be related to the controller box that has a 24 hour tamper switch protecting the lid to the unit. This action will send an alert to the user if monitored. Many hard-wired or wireless sensors may contain a tamper circuit connected to the system whereby when the cover is disturbed to the sensor, will show a tamper code displayed at the keypad. Every tamper switch contains a spring that when compressed down completes the circuit and when covers removed causes a break in the loop. So to rectify this make sure the covers are all seated properly and the springs are not broken at the base. Also make sure the covers are installed properly and hinges are not snapped off.

Do you have a DAS alarm system low battery?

It’s now time to change the battery. Your code pad should indicate a red power light flashing to notify a flat battery. When finished working on your DAS alarm system especially if powered down users may now require to reset the date and time. Check your manual for the operating instructions for this programming function. You will need the master code to perform this process.

Do you have a low battery to your DAS wireless sensors?

Having a low battery to your system devices will happen over time so now now change everyone of them.
To do this procedure requires removing the front housing from the back mounting wall plate. Warning that removing these parts may indicate a loud sounding tamper alert to the zone that is connected to.
You’ll then need to open the device by pushing on the top of it and now pull back. You may need a small screwdriver to help remove the inside battery housing. Be careful not to damage the tamper switch. The batteries are now exposed and after you have finished changing the batteries now replace the cover and put it back in its original back housing.
Make sure they are all mounted back properly as before.
At the keypad you should no longer have a service condition displayed on the screen. If the service light is still there you need to contact a licensed alarm service technician to fix this up.

What happens with power outages causing problems?

Is there is a mains power outage in your region? If there is an electrical storm in your district and have a low battery, then you may not receive power to your home alarm system. Your back-up battery may not be sufficient to keep your system working properly until the power is restored. This may start a beeping sound at the panel. To rectify this situation always replace your battery regularly to prevent trouble and a loss of protection at your home.

Not receiving alarm notifications to your mobile phone?

Is your DAS alarm system showing a phone line failure displayed at the controller?
Are you receiving no communication signals at the 24 hour monitoring control room? Then you’ll need to check for software updates. If still unable to rectify please contact your mobile phone service provider for further assistance.

How to Reset the Date and Time

– When finished working on your DAS alarm system especially if powered down users may now require to reset the date and time. Check your manual for the operating instructions for this programming function. You will need the master code to perform this sequence.

If you need additional help with understanding the type of DAS alarm system repairs or alarm maintenance services seek guidance from our professional security technicians for fast call-out services in Melbourne. This will reduce the amount of time you spend trying to repair your DAS components which could potentially make matters worse.

Connecting remote controls to DAS security alarm systems

Remote control fobs can be easily be fitted to any DAS control panels to turn on & off the system remotely from any location at the property. This has the capacity to use up to 25 remote controls. Home owners can connect remotes to many types of DAS alarm systems including old and existing alarm panels. The RF receiver unit is also equipped with two onboard relay components which can be used to operate other devices such as garage doors, outdoor lighting and opening roller shutters

How to use the DAS Activor remote control 

• Button 1 Press to ARM for when you are leaving home
• Button 1 Press and hold down for 3 seconds to ARM in partial mode when in the home
• Button 3 Relay 1 –  Mainly to open and close the garage roller door
• Button 4 Relay 2 –  Can be used to turn on & off light switches, etc
• Button 1 & 2 at the same time for 3 seconds triggers duress alarm

How to add an extra DAS remote key fob

1.  Press and hold down the program button on the receiver unit for 1 second. Red LED light will light up
2.  Press button 1 on the remote button to learn in new fob – LED flashes 3 times and stays lit for 10 seconds then goes off –  Now the remote key fob is enrolled to your DAS alarm system

Note:  If the LED only flashes once that means your remote fob has already been learnt into the receiver unit

How to delete a DAS remote control key fob

In the situation users have lost there remote control fob then you now require to delete the remote and start from the beginning. To do this task press and hold down the program button on the receiver unit for about seconds and this will now delete the remotes. Then add existing remotes back to your DAS security system as above

How to Arm & Disarm DAS Security System

1.  To turn on alarm system Press the “ON” button at the keypad Note: the ON LED will light green with exit beeping sounds
2.  To turn off  Press your 4 digit pin code on the keypad Note: the green LED ON light will stop illuminating (no green light) also the beeping sound will stop

Alternate solutions to your DAS alarm system

We supply alternative solutions to the NBN shutdown from the old land line network to newer working technology. Most DAS alarm systems will still be able to work with a plug in unit connected to your alarm to a new wireless network.

Alarms Melbourne can also professionally service your alarm so you know it’s done right the first time. You can rest assured knowing your home is being professionally monitored 24/7 and you and your family are being protected around the clock. From DAS DL Series to Hills Reliance NetworkX NX our alarm maintenance have something for everyone including fast emergency alarm response services.

DAS alarm system reset should be done by a qualified technician. If your alarm system is beeping or LED/indicator light flashing, this is a signal that your alarm system needs to be serviced.

Servicing many DAS makes and models including Networx NX4  NX8 NX12 NX16 Hills Reliance R8, R12, R128, DAS DL-100, DL-150, DL-200, DL-250, SVC, Interlogix

DAS (Direct Alarm Supplies) has very reliable security systems and is simple to service when the time is required in your area. We provide prompt repairs and swift call-out services in Melbourne. So please give us a call. We are ready to help you today